Customer Service

Find Tranquility

Welcome to Mycelium Mind’s customer service haven! We’re here to ensure your journey towards relaxation is smooth and enjoyable. If you have any questions, feedback, or require assistance, you’ve come to the right place.

Here’s how we can help:

• Navigating the Website: Feeling lost? Our website is designed to be user-friendly, but sometimes you might need a little guidance. Let us know if you have any difficulty finding what you’re looking for, and we’ll be happy to point you in the right direction.
• Understanding Our Music: Curious about a specific genre or wondering which music is best suited for your needs? We can help you explore the diverse soundscapes of chillwave, downtempo, electronic chill, and ambient music, matching you with the perfect soundtrack for relaxation, focus, or sleep.
• Technical Issues: Facing any technical difficulties while browsing the website or using our music player? Don’t hesitate to reach out! We’ll work diligently to resolve any technical issues you may encounter.
• Feedback and Suggestions: We value your input! Whether you have feedback on our music selection, website functionality, or suggestions for improvement, we’d love to hear from you. Your feedback is instrumental in helping us create a more enriching and relaxing experience for everyone.

Here are the ways you can reach us:

• Email: Drop us a line at relax@myceliummind.co.uk. We aim to respond to all emails within 24 hours.
• Contact Form: Fill out the convenient contact form located on our “Contact Us” page and we’ll get back to you as soon as possible.

Additional Resources:

• FAQs: Visit our Frequently Asked Questions (FAQs) page for answers to common inquiries about Mycelium Mind, our music, and our services.
• Blog: Explore our blog for articles on relaxation techniques, stress management tips, and the science behind the calming effects of music.

We strive to provide exceptional customer service and ensure a positive experience for all our visitors. So, relax, breathe deeply, and let Mycelium Mind guide you on your path to tranquility.